Shipping policy

Shipping Policy

Last updated: October 2, 2026

Shipping destinations and rates

Available shipping destinations, delivery methods, and shipping charges are displayed at checkout based on your delivery address and order. Any applicable free-shipping offer will be shown at checkout. If no shipping option is available for your address, contact us before placing an order.

Processing and delivery

Order processing occurs before carrier transit. Any processing or delivery estimates provided with your order are estimates, not guarantees. Weekends, holidays, high order volumes, weather, customs processing, and carrier disruptions may affect delivery. Contact us if you need an item by a specific date before placing your order.

Shipment notifications and tracking

When your order ships, we will send a shipment notification to the email address provided at checkout. Tracking information will be included when available. Carrier tracking may take time to update after a label is created or the package is collected. Items shipped separately may have separate tracking details.

Address accuracy and order changes

Please check your delivery address before submitting your order. If you notice an error, email us promptly with your order number and corrected address. Changes may not be possible once an order has been processed or shipped. If a package is returned because of an incorrect address or failed delivery, we will contact you to discuss next steps and any applicable reshipping charges before arranging another shipment.

International orders

International shipping is available only where offered at checkout. Cross-border orders may be subject to customs processing, import duties, taxes, or other fees. Any charges collected at checkout will be shown there; additional charges assessed by the destination authorities may be payable by the recipient. Contact us if you need clarification before ordering.

Delayed, missing, or damaged packages

If your shipment is delayed, missing, marked delivered but not received, or arrives damaged, contact us at chapmint@breatheeasyinfusion.com with your order number and available tracking details. For damaged items, include photos of the item and packaging and retain the packaging while we review the issue. We will help investigate and determine an appropriate resolution. Nothing in this policy limits your rights under applicable law.

Returns and refunds

Return eligibility and refund information are described in our Return & Refund Policy. Please contact us for approval and instructions before sending a return.

Contact

Berry Charmzzz Co.
Email: chapmint@breatheeasyinfusion.com
Phone: +1 414-397-6647
Business address: 2533 S 89th St, Milwaukee, WI 53227, United States.